Membership terms

Draft for Jenny to check before launch. Plain-English terms written around how the membership works. Remove this box once approved.

Last updated: 10 November 2026

These terms cover your JR Movement Studio membership. JR Movement Studio is run by Jenny Richmond, trading as Jenny Richmond Studio, Waterway House, Suite 2, Canal Street, Wigan, WN6 7NQ.

Your membership

  • Your membership gives you access to the online Pilates classes on this website for as long as it is active.
  • It is for you only. Please don’t share your login.
  • Classes are added and occasionally removed or replaced over time.

Free trial

  • New members get a free trial. The length is shown when you join.
  • You add a payment card when you start the trial. Nothing is taken until the trial ends.
  • If you cancel before the trial ends, you won’t be charged.
  • Each person can have one free trial.

Payments

  • After the trial, the monthly price shown when you joined is taken from your card on the same date each month.
  • Payments are handled by Stripe. We never see or store your full card number.
  • If a payment fails, Stripe will try again over the following days and you’ll get an email. Classes are paused until the payment goes through.
  • If the price changes, I’ll email you at least 30 days before your first payment at the new price, so you can cancel first if you’d like to.

Cancelling

  • You can cancel at any time from your account page (“Manage payment or cancel”).
  • When you cancel, you keep your classes until the end of the month you’ve already paid for. Nothing more is taken after that.
  • Payments already made aren’t refunded for part-months.

Your right to cancel

Because classes are digital content you can watch straight away, you’ll be asked when you join to agree that your access starts immediately. This means the usual 14-day right to cancel and get a refund doesn’t apply once you’ve started. You can still cancel at any time as described above, and you won’t pay anything if you cancel during the free trial.

Your health

Please read the health disclosure before starting. You’re responsible for checking that exercise is right for you, especially if you’re pregnant, have recently given birth, or have a medical condition. Stop if anything hurts and get advice from your GP or midwife.

Ending a membership

I may end a membership if a login is shared or the classes are copied or shared. If I ever close the studio, I’ll give members at least 30 days’ notice and stop taking payments.

Contact

Questions? Email Jenny@jrsportstherapy.com.

These terms are governed by the law of England and Wales.