Privacy

Last updated: 10 November 2026

This policy explains what personal information JR Movement Studio collects, why, and what your choices are.

Who I am

JR Movement Studio is run by Jenny Richmond, trading as Jenny Richmond Studio, Waterway House, Suite 2, Canal Street, Wigan, WN6 7NQ. I’m responsible for how your information is used here. If you have any questions, email me at Jenny@jrsportstherapy.com.

Information you give me

Your account. When you join I keep your first name, email address and a scrambled (hashed) version of your password, so you can log in. I also keep a record of when you agreed to the membership terms and confirmed you’d read the health disclosure, with the IP address you used, in case I ever need to show what was agreed.

Your membership and payments. Payments are handled by Stripe. Stripe holds your card details; I never see your full card number. I keep your membership status (for example “free trial” or “active”) and the dates it renews or ends, so the website knows whether to show you the classes.

Emails. I use your email address to send things about your membership: a welcome email, a reminder before your free trial ends, and a note if a payment fails. Replies come straight to me.

I use this information to provide the membership you’ve signed up for.

Cookies

This website uses only the cookies it needs to work:

• Login cookies keep you logged in so you can watch your classes.
• Security check. The join and log-in forms use Cloudflare Turnstile to stop spam sign-ups, which may set a cookie.
• Payments. Stripe’s payment pages may set cookies to prevent fraud.

There is no advertising or analytics tracking on this website.

Other services this website uses

• Video hosting. Classes are played from a specialist video service, which receives your IP address when you watch.
• Fonts and icons are loaded from Google Fonts and Font Awesome, which means your browser shares your IP address with them when a page loads.
• Hosting and email. The website is hosted by Hostinger, and emails are sent through Hostinger’s email service.

How long I keep your information

I keep your account while you’re a member, and after that only for as long as I need it, for example so you can rejoin without starting again. Payment records are kept for as long as I’m required to keep them for tax purposes. You can ask me to delete your account at any time.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal information I hold about you
• ask me to correct anything that’s wrong
• ask me to delete your information
• object to or ask me to limit how I use it

To do any of these, email Jenny@jrsportstherapy.com. If you’re unhappy with how I’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk, though I’d appreciate the chance to put things right first.

Changes to this policy

If anything changes, I’ll update this page and the date at the top.